netting.com Return Policy

Thank you for shopping at netting.com! We understand that sometimes you might need to return an item. This policy outlines the conditions under which you can return your purchase for a full refund.

What can be returned:

• You may return any unopened, unused, and undamaged netting product purchased on netting.com within 30 days of receiving your order.
• This includes all categories of netting products we offer, with the exception of services associated with labor provided (e.g., custom net installations).

What cannot be returned:

• Any product that has been opened, used, or damaged cannot be returned for a full refund.
• Services associated with labor provided, such as custom net installations, are not returnable.

Return Process:

1. To initiate a return, please contact our customer service team within 30 days of receiving your order. You can reach us by email at [email protected].
2. Our customer service representative will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
3. Securely pack the item in its original packaging, if possible.
4. Include the RMA number on the outside of the package.
5. Ship the package to the address provided by our customer service representative.
6. You are responsible for the cost of return shipping.

Refunds:

• Once we receive your returned item and verify that it meets the return criteria, we will issue a full refund to the original payment method used for your purchase.
• Please note that shipping charges will not be refunded.
• It may take 5-7 business days for the refund to appear in your account.

Exceptions:

• We reserve the right to make exceptions to this return policy on a case-by-case basis.

We encourage you to review this policy carefully before making a purchase. If you have any questions, please don't hesitate to contact our customer service team.